Jili1ph Privacy Policy – How We Protect Your Personal Data

1. Scope of This Policy

This Privacy Policy applies to all personal data collected, stored, processed, and used by jili1ph in connection with the services offered at jili1ph.net. It covers information you provide directly when you register and play, as well as data collected automatically through your use of the platform.

By creating an account on jili1ph, you acknowledge that you have read and understood this Privacy Policy. This policy should be read together with our Terms and Conditions and Responsible Gaming guidelines, all of which form part of the binding agreement between you and jili1ph.

2. Data We Collect

Jili1ph collects several categories of personal data depending on how you interact with the platform. Below is a clear breakdown of what we collect and why each category is necessary:

We do not collect sensitive personal information such as medical records, religious beliefs, or political affiliations. Government ID numbers are collected solely for identity verification purposes and are stored securely with strict access controls.

3. How We Collect Your Data

Jili1ph collects personal data through several methods, all of which are transparent and lawful:

• Direct submission: Information you provide when you register an account, complete your profile, contact support, or fill in verification forms.
• Automated collection: Technical data gathered automatically when you visit jili1ph.net, including cookies, log files, and device identifiers. See Section 6 for full cookie details.
• Payment processors: When you make a deposit or withdrawal via GCash, Maya, BDO, or other payment channels, those providers may share transaction confirmation data with jili1ph to reconcile your account.
• Identity verification partners: For KYC (Know Your Customer) purposes, jili1ph may use licensed third-party verification services to confirm the authenticity of documents you submit.
• Anti-fraud systems: Jili1ph uses automated risk-scoring tools that analyse account behaviour patterns. These tools do not make final decisions about account suspension on their own — human review is always involved.

4. How We Use Your Data

Every use of your personal data by jili1ph has a specific, documented purpose. We do not use your data in ways that go beyond what is described here. The primary uses are:

• Account management: Creating and maintaining your jili1ph account, processing logins, and securing your session.
• Payment processing: Facilitating deposits and withdrawals in Philippine Peso through your chosen local payment method.
• Legal and regulatory compliance: Meeting obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and data privacy legislation.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate support tools when needed.
• Customer support: Responding to your enquiries, resolving disputes, and improving the overall support experience.
• Platform improvement: Analysing aggregated, anonymised usage data to identify bugs, improve game performance, and develop new features.
• Marketing communications: Sending you information about promotions, new games, and offers — but only if you have opted in to receive these. You can unsubscribe at any time through your account settings or by emailing support.
• Fraud and security: Detecting and preventing fraudulent activity, account takeovers, and multi-accounting.

5. Sharing Your Data

Jili1ph does not sell, rent, or trade your personal data to any third party. There are, however, specific circumstances where your data may be shared with carefully vetted partners and authorities:

• Payment service providers: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and other payment processors receive only the minimum data required to process your transaction.
• Identity verification providers: Licensed KYC partners receive your submitted identification documents solely to confirm your identity. They are bound by strict data processing agreements.
• Regulatory and law enforcement authorities: Jili1ph is legally obligated to share data with the relevant Philippine government agencies (e.g., AMLC, PAGCOR-related bodies) when required by law, regulation, or court order.
• Technology and cloud service providers: Jili1ph uses reputable cloud infrastructure and security vendors who process data on our behalf under contractual data protection obligations.
• Dispute resolution: In the event of a formal complaint or legal proceeding, relevant account data may be disclosed as required.

All third parties who handle your data on behalf of jili1ph are required to maintain confidentiality, implement appropriate security measures, and use your data only for the specific purposes authorised by jili1ph.

6. Cookies and Tracking Technologies

Jili1ph uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep your session secure, and to understand how players use the site so we can improve it.

• Essential cookies: Required for the platform to function. These include session authentication tokens and security cookies. You cannot opt out of these without stopping use of the platform.
• Functional cookies: Remember your preferences — such as language settings and game lobby layout — so you don't have to set them again every visit.
• Analytics cookies: Help jili1ph understand which pages and games are most popular, how long sessions last, and where technical issues occur. Data from these cookies is aggregated and anonymised.
• Security cookies: Used to detect suspicious login attempts and unusual account activity patterns as part of jili1ph's fraud prevention systems.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some platform features. Jili1ph does not use third-party advertising cookies or tracking pixels from ad networks.

7. Security Measures

Protecting your data is a technical and organisational priority at jili1ph. The measures we have in place include:

• TLS/SSL encryption for all data transmitted between your browser and jili1ph servers.
• Encrypted storage of sensitive data, including financial information and identity documents.
• Role-based access controls — only staff who need access to specific data to perform their job can access it.
• Regular third-party security audits and penetration testing of the jili1ph platform.
• Two-factor authentication available for all player accounts — we strongly recommend enabling this in your account settings.
• 24/7 automated monitoring for unusual access patterns and potential data breaches.

In the unlikely event of a data breach that affects your rights and freedoms, jili1ph will notify the National Privacy Commission within 72 hours and inform affected players without undue delay, in accordance with the Data Privacy Act.

8. Data Retention

Jili1ph retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. Specific retention periods include:

• Active account data: Retained for the full duration of your account with jili1ph.
• Closed account data: Basic identity and transaction records are retained for five (5) years after account closure, as required by Philippine AML and gaming regulations.
• Support communications: Retained for two (2) years to assist with any follow-up disputes or regulatory enquiries.
• Technical and log data: Retained for ninety (90) days for security monitoring purposes, then deleted or anonymised.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever comes first.

Once a retention period expires, data is securely deleted or anonymised so it can no longer be linked back to you. Jili1ph conducts regular data audits to ensure these schedules are followed.

9. Your Rights Under the Data Privacy Act

Under the Philippine Data Privacy Act of 2012, every jili1ph account holder has the following rights regarding their personal data. You can exercise any of these rights by contacting us at support@jili1ph.net:

10. Minors

Jili1ph is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. If you believe a minor has created an account or provided personal data to jili1ph, please contact us immediately at support@jili1ph.net. We will investigate and, if confirmed, promptly delete the account and all associated data.

Jili1ph uses date-of-birth verification at registration and identity document checks before processing any withdrawal to help prevent underage use of the platform.

11. Changes to This Privacy Policy

Jili1ph may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When changes are made, the "Last updated" date at the top of this page will be revised.

Where the changes are material — meaning they significantly affect how your data is used or your rights — jili1ph will notify you via the email address registered to your account at least 14 days before the changes take effect. Continued use of the jili1ph platform after the effective date constitutes acceptance of the updated policy.

12. Contact Us and Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please reach out to the jili1ph Data Protection Officer:

• Email: support@jili1ph.net
• Subject line for data requests: "Data Privacy Request – [Your Registered Email]"
• Response time: We aim to respond to all privacy-related enquiries within five (5) business days and to complete verified data requests within fifteen (15) business days.

Jili1ph takes every privacy concern seriously. If you are not satisfied with our response, you have the right to escalate your complaint directly to the National Privacy Commission of the Philippines.